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The Royal Ontario Museum (ROM) is committed to respecting the personal privacy of our website visitors. To learn about why and how the ROM collects personal information online and how the ROM uses this information see the ROM’s Privacy Policy.

What is personal information?
Personal information is any information that can be used to identify or contact a specific individual, and includes such information as a name, a home address, home telephone number, and email address.

The ROM may collect information in a non-identifying and aggregate form to enhance our website design and to share with external groups for any ROM-related business purpose. This information cannot be personally identified with a specific individual.

The following privacy practices are specific to ROMImages:

• Personal information is obtained when you supply it voluntarily by using the Register tool. You must register if you wish to have a My Images account.

• Registering entails filling out an online submission form. Not all fields will be mandatory.

• This information can be used to contact you for the following reasons:
1. To fulfill an image purchasing or licensing request, including any delivery required.
2. To inform you of updates and changes to the ROMImages application and to aspects affecting your My Images account.
3. To respond to questions or comments directed to the ROM through the Contact Us form.

• We may share your information in the following situations:
1. To those suppliers or companies hired to deliver the ROM’s products or services, for example a shipping company that delivers a package.
2. To submit credit card information for payment. Credit card transactions are managed by payment processing companies with whom the ROM has partnered.

The ROM will not authorize these companies to use your information except for the express purpose for which it was provided.

• You can advise us of changes in your personal information by accessing and changing your profile in your My Images account.

Additional Information
Questions or comments about the ROM’s privacy practices should be directed to:

Diane Stemerdink
Freedom of Information & Protection of Privacy Coordinator
100 Queen’s Park
Toronto, ON
M5S 2C6
Telephone: 416-586-5886

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